Am I eligible for Heroes Vacation Club?
Heroes Vacation Club is available to those who have a relationship with Heroes Vacation Club, as well as anyone with an immediate family relationship (i.e., spouse, mother/father, son/daughter or significant other) with any of the foregoing persons (collectively, “Eligible Members”).
Can you tell me more about the new Heroes Vacation Club Program?
The Heroes Vacation Club provides Eligible Members with a full-service travel platform allowing members to book travel from start to finish. In addition to discounts on resorts, car rentals and hotels, members may have access to air and even activities that can be booked wherever you’re traveling! For our members wanting an upgraded experience, we also offer a premium membership which currently provides members with additional savings on travel.
What is your cancellation policy?
The fees assessed by Heroes Vacation Club and any applicable third party travel provider as a result of a cancellation or change are set forth on the Booking Confirmation and apply to all transactions purchased through Heroes Vacation Club. Please refer to the Booking Conditions for our detailed confirmation policy.
Can I take non-member travel companions?
Yes. As long as you are an Eligible Member, and the reservation is in your name, your companions may accompany you provided that you do not exceed the maximum occupancy allowed for your reservation. Depending on the resort, you may even be permitted to book multiple units at the same time and location so long as you are also traveling.
Do you offer all-inclusive resorts?
Yes, we do. You can find them in the Resort Store on the HerosVacationClub.com site
How far in advance do I have to make a reservation to ensure there is availability?
Reservations are made on a first-come, first-served basis, so a location may be available in the morning, but gone by afternoon. If all available units have been reserved, please contact a Travel Concierge at 1-877-867-3639 at who will assist you with finding an alternative location or available date.
Can you tell me more about Premium Membership in the Heroes Vacation Club?
Premium membership in Heroes Travel Club offers access to additional savings ing up to 60% off on hotel stays, access to $389 weekly resort stays.
*Heroes Vacation Club members get up to 60% off of hotels. Resort bookings starting at $389.
** Destinations and travel times are subject to availability. Additional travel costs, mandatory all-inclusive fees, taxes, and other expenses are not included. Additional terms and conditions apply and will be provided at time of booking. Program rules subject to change. See terms and conditions.